Terms of service
. TERMS AND CONDITIONS
Welcome to Massage Man For Home.
By accessing our website, contacting us, or booking or receiving our services, you agree to these Terms and Conditions.
If you do not agree with these terms, please do not use our website or book our services.
1. Our Services
Massage Man For Home provides massage and wellness services at customers' selected locations within our available service areas.
Available services, prices, appointment durations, and service areas may vary and will be communicated before booking confirmation.
2. Booking
A booking is considered confirmed only after confirmation from Massage Man For Home through an accepted communication channel.
We may request:
- Customer name
- Contact number
- Service address
- Preferred date and time
- Requested service
- Any relevant service preferences or restrictions
Customers are responsible for providing accurate booking information.
3. Service Address
The customer must provide a safe, accurate, and accessible service location.
If the address is incorrect, inaccessible, unsafe, or outside our service area, we may cancel or reschedule the appointment.
Additional travel charges may apply if disclosed to the customer before confirmation.
4. Pricing and Payment
The applicable service price will be communicated or displayed before confirmation.
Any additional charges, including applicable travel or special service charges, should be communicated before they are incurred.
Customers are responsible for paying the agreed amount for the booked service.
5. Appointment Timing
We aim to arrive within the agreed appointment window.
Unexpected circumstances such as traffic, weather, emergencies, or operational issues may occasionally cause delays.
If we expect a significant delay, we will attempt to contact the customer.
6. Cancellation and Rescheduling
Customers should contact us as early as possible if they need to cancel or reschedule.
Our cancellation or rescheduling conditions may depend on how much notice is provided.
Late cancellation, no-show, or repeated rescheduling may result in a cancellation fee or restriction on future bookings where such charges were disclosed before booking.
7. Customer Responsibilities
Customers must:
- Provide accurate booking information
- Provide a safe and suitable environment for the service
- Treat therapists and staff respectfully
- Follow reasonable safety instructions
- Inform the therapist of relevant physical limitations or conditions that could affect the service
- Ensure that any required access to the premises is available
8. Therapist Safety and Professional Conduct
Massage Man For Home maintains a professional environment.
Harassment, threats, violence, inappropriate behavior, sexual requests, sexual activity, or any other unlawful or abusive conduct toward our therapists or staff is strictly prohibited.
We reserve the right to immediately stop a session and leave the location if we reasonably believe that a therapist or staff member is unsafe or being subjected to inappropriate conduct.
No refund may be provided where a session is terminated because of customer misconduct, subject to applicable law and the circumstances of the case.
9. No Sexual Services
Massage Man For Home provides professional massage and wellness services only.
We do not provide sexual services, sexual entertainment, or sexual activity of any kind.
Any request for sexual services may result in immediate termination of the appointment and restriction from future bookings.
10. Health and Medical Conditions
Customers should inform us before the appointment about any relevant medical condition, injury, allergy, pregnancy, medication, or physical limitation that may affect the suitability of massage.
Our massage services are intended for relaxation and general wellness and are not a substitute for medical diagnosis, treatment, or professional medical advice.
If you have a serious medical condition, recent injury, unexplained pain, fever, infection, or another health concern, you should consult an appropriately qualified healthcare professional before receiving a massage.
We may refuse or modify a service where we reasonably believe massage may be unsafe.
11. Right to Refuse Service
We reserve the right to refuse, cancel, or discontinue a booking where:
- The location is unsafe
- The customer behaves abusively or inappropriately
- The customer requests prohibited services
- The customer provides materially inaccurate information
- The service cannot safely be performed
- The booking violates these Terms and Conditions
- Circumstances beyond our reasonable control prevent the service
12. Website Content
We make reasonable efforts to keep information on our website accurate and current.
However, service descriptions, prices, availability, images, schedules, and other information may change without prior notice.
13. Third-Party Services
Our website may use third-party services such as payment processors, booking systems, maps, analytics providers, communication platforms, or social-media services.
Their use may be subject to their own terms and privacy policies.
14. Limitation of Liability
To the extent permitted by applicable law, Massage Man For Home will not be responsible for losses arising from circumstances beyond our reasonable control or from inaccurate information supplied by a customer.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
15. Complaints
If you have a complaint regarding a service, please contact us as soon as reasonably possible.
We will review the complaint and attempt to resolve it fairly and promptly.
Contact:
Phone: [PHONE NUMBER]
Email: [EMAIL ADDRESS]
16. Changes to These Terms
We may update these Terms and Conditions from time to time. Updated terms will be posted on our website.
17. Governing Law
These Terms shall be interpreted in accordance with the applicable laws of Pakistan and, where applicable, the laws and regulations of the jurisdiction in which the service is provided.